Complaints and Compliments

We are committed to providing high-quality services to all our customers in a fair and equal way. Whether you are not satisfied with the service you have received or you have received an excellent service, we would like to know about it.  In the first instance, contact our Public Service Bureau. If you wish to lodge a formal complaint against police officers below the rank of Chief Constable, contact our Professional Standards Department.

We have a thorough procedure for investigating and monitoring complaints that are explained on pages below.