Property lost in a public place

Dyfed-Powys Police only takes reports of certain lost property and will not issue lost property reference numbers. 

We only need to be told if the item you are missing is considered hazardous, such as firearms, shotguns, ammunition, explosives, poisons, toxins or chemicals.

Should you lose any items that are considered hazardous - you should report this to Dyfed-Powys Police IMMEDIATELY by calling 101, or in an emergency call 999.

You should call 101 if you have lost items that do not have a serial number but have a high monetary value (over £500) or sentimental items.

All other lost property should be reported online, via Report My Loss. Report My Loss is not a Dyfed-Powys Police system, and you will be charged £4.95 for making this report, but stand a greater chance of being reunited with your property, because the system is linked in the background to the other national property systems.

There is no statutory duty to record lost and found property. You are advised to send the standard "Insurance Notice Letter" to you insurer as confirmation of Dyfed-Powys Police policy in respect of lost property reporting.

Property found in a public place

If you find any of these items, call 101 or visit your nearest police station:

  • Mobile phones
  • Identifiable cash (within wallets)
  • Firearms, shotguns or ammunition and explosives
  • Chemicals, toxins or poisons.
  • Computers
  • High value jewellery or something you believe to be sentimental .
  • Unidentifiable cash in excess of £500
  • Drugs and medicines
  • Passports
  • Driving licenses
  • Bank cards and statements
  • Items suspected of being involved in crimes

If you have found any items not listed above, you have a legal responsibility to make reasonable efforts to find the owner - you could make enquiries in nearby amenities or post to social media. If the owner still has not been found after you have made reasonable efforts, you should dispose of the property.

What to do with specific items which you've lost or found

Lost

Report the loss of a passport to Her Majesty's Passport Office (HM Passport Office) as soon as possible to help prevent the document being misused.

You can report your lost passport directly to the passport office.

Lost foreign passports should be reported directly to you embacy or high commission.

Found

If you find a passport, hand it in at your local police station and we will try to trace the owner.

Lost

If you have lost a UK driving licence, report it to the DVLA.

If you have lost a foreign ID card or driving licence, please report directly to your embassy or high commission.

Found

If you find a UK driving license, hand it in at your local police station and we will try to trace the owner.

Should you find a birth, marriage or death certificate please hand it in to your local police station. 

Dyfed-Powys Police will return all certificates to the embassy or high commission of the issuing country.

Lost house keys

Contact a locksmith or your insurance company who will contact one on your behalf.

The locksmith will get you into your house with the minimum of damage and can fit new locks to ensure your property is safe.

Lost car keys

Contact the manufacturer of your vehicle for a replacement key.

Found keys

If you find keys, you should make reasonable efforts to trace the owner. If after doing this the owner can't be found, you should dispose of the property.

Lost

Report the loss as soon as possible to your bank.

Found

If you find bank cards or statements, hand them in at your local police station and we will try to trace the owner.

Lost or found documents should be reported to the relevant issuing authority.

Lost

You can report a loss of any electronic devices such as laptops, tablets, cameras via the following websites

All reports are searchable by Police Forces nationwide and insurance companies to help reunite lost items with owners, and also help process claims.

Found

Any electronic devices such as laptops, tablets, cameras, or any equipment with a serial number should be handed in at your local police station and we will try to trace the owner.

Lost

You can report a loss of your mobile phone via the following websites

All reports are searchable by Police Forces nationwide and insurance companies to help reunite lost items with owners, and also help process claims.

You may also want to contact your phone provider who may block your phone and arrange a replacement.

Found

If you find a mobile phone, hand it in at your local police station and we will try to trace the owner.

Lost

If you've lost any prescription drugs or medicines, contact your GP.  Re-trace your steps and make enquiries in the area where you think you may have lost them.

Found

If you find any prescription drugs or medicines please take them to the nearest chemist, who will dispose of them safely.

If the chemist is closed, please hand them into your local police station.

If you find discarded hypodermic needles in the street, do not touch them or pick them up. Your local council has a duty to remove them.

Carmarthenshire County Council
Ceredigion County Council
Pembrokeshire County Council
Powys County Council

Any lost or found blue disabled parking permits should be reported to your local council.

Carmarthenshire County Council
Ceredigion County Council
Pembrokeshire County Council
Powys County Council

If the item was lost or found on private property (including shops, restaurants or pubs) or on public transport (including taxis, trains or coaches) we recommend you contact the establishment or transport provider where the item was lost or found – they often have their own property records.

Any other queries

For all other lost/found items or if in any doubt, please telephone us on 101 or visit your local police station.