12 Dec 2017

This week, Welsh forces will be celebrating the work of its Police Community Support Officers (PCSOs) in a week-long campaign called ‘Those in Blue’.

 The All Wales campaign will highlight to the public the great work of  PCSOs. The role has been an integral part of neighbourhood policing since 2003.

From day to day policing duties, to cases of exceptional good work, the week will give the public an insight into the efforts of Community Safety Officers and the work they do in Welsh communities.

PCSOs inspire confidence on the streets and are a vital link in the community. They strive to make our communities safer and stronger by performing one of the most demanding roles in the modern Police Force. PCSOs can't make arrests and they don’t carry handcuffs or other items carried by Police Officers. They rely on their ability to understand and communicate with some of the most challenging people in some of the most difficult situations.

 Superintendent Robyn Mason, Dyfed-Powys Police lead for PCSOs, said: “PCSOs are an integral part of the Dyfed-Powys Police family. They are not only the eyes and ears in the community, but help to tackle the problems which can cause the most concern in our towns and villages. 

 “We have recently finished a public consultation on the role of CSOs and the feedback paints a positive picture. Most people tell us they know their local CSO at least by sight, and many know them by name. This Christmas CSOs will be a reassuring presence for some of the most vulnerable people living in our communities.”

 Policing Lead for Community Support Officers across Wales, Deputy Chief Constable Pam Kelly explains: “CSOs (PCSOs) play such a vital role in our communities.  Every day I hear about the fantastic work they do and I know that communities value the service that they provide. Welsh Government fund more than half of the posts across the whole of Wales, I have no doubt that this funding combined with the commitment of our CSOs helps keep the Welsh communities safe.”

 “The role of a CSO is challenging yet rewarding, and is integral to providing a visible and reassuring presence in the communities, I am aware that many CSOs are a familiar face to many.  Although CSOs do not hold the same powers as regular Police Officers, they still carry a great deal of responsibility, assisting not only in community engagement, but supporting regular Officers at major crime scenes and events.”


More about Police Community Support Officers

Dyfed-Powys Police has 148 PCSOs.

PCSOs work within neighbourhood policing teams helping to solve local issues by getting out and about in the community, meeting people and offering advice and support to people who live and work in the neighbourhood.

PCSOs deal with minor offences and support front-line policing. They do not make arrests, conduct interviews, deal with prisoners or investigate serious crime.


As a Police Community Support Officer you can expect to:

  • Be on patrol within your community, getting to know residents
  • Support neighbourhood policing teams in solving local problems
  • Make house visits to gather information and offer reassurance following a crime or incident
  • Link in with key people in the community, such as the leaders of local groups and religions
  • Protect crime scenes
  • Collect CCTV evidence
  • Provide crime prevention and personal safety advice
  • Act as professional witnesses, attending court when needed
  • Engage with young people, creating valuable relationships


Powers of a Police Community Support Officer includes:

  • The power to require name and address for anti-social behaviour
  • The power to require name and address for road traffic offences
  • The power to disperse groups and remove persons under 16 to their place of residence
  • The power to exclude a person from an area for a period of up to 48 hours, providing that authorisation has been granted by an Inspector           
  • The power to search for alcohol and tobacco
  • The power to seize tobacco from a person aged under 16 and to dispose of that tobacco
  • The power to require persons aged under 18 to surrender alcohol
  • The power to remove abandoned vehicles
  • The power to seize vehicles used to cause alarm
  • The power to issue fixed penalty notices for littering