Mental health triage scheme 1154/2025

FOI Reference: 1154/2025

Request 1 - 4:

Street Triage refers to a service where police officers work in collaboration with mental health professionals (e.g., NHS staff or crisis teams) to respond to incidents involving individuals experiencing a mental health crisis.

1. Does your police force operate a Street Triage scheme as defined above?

(Yes/No)

2. Please provide the number of Street Triage incidents for each year as follows: 2021; 2022; 2023; 2024.

If data is unavailable for any of these years, kindly indicate this accordingly.

3. Is Mental Health First Aid (MHFA) training mandatory for frontline officers in your force?

(Yes/No)

4. If not, what mental health training is currently provided to frontline officers instead of (or in addition to) MHFA?

Please include:

The name or type of training

Response 1:

I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.

No, our triage closed in April 2022.

Response 2:

I can confirm that there is no information held by Dyfed-Powys Police due to the fact that no data available for when the triage team was in operation.

Response3:

I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.

No

Response 4:

I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.

All new officers attend a 1 day course in HQ – Understanding Mental Health, Mental Health Legislation and Understanding Suicide and Self-Harm. All new officers also attend a 1 day placement in a mental health facility.

Annual custody refresher training which is half a day and that covers any changes to policies around Mental Health and understanding different types of Mental Health presentations and crisis pathways.

New PCSO’s have a half day Mental Health training, similar to new officers, but without the legislation aspect.

New Specials have the same training as new PC’s except for the placement.                                              

It should be noted that as a result of the systems adopted by Dyfed-Powys Police in relation to the recording of such information that the information released may or may not be accurate.

(This is a response under the Freedom of Information Act 2000 and disclosed on 03/12/2025)