Domestic abuse response times 1175/2024

FOI Reference: 1175/24

Request 1 - 2:

1          The grading system and definition used when categorising calls as 'DA' or 'DV' within your police force.

2          The grade given, response time, and local authority/area police were called to for each domestic abuse incident from 1/11/23 to 1/11/24.

Response 1:

I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.

We do not have a specific graded policy solely for DV calls. We use the Dyfed-Powys Police Graded response Policy.

The Police computer software that records incidents (STORM) does not hold local authority data as such. It uses divisions.

Response 2:

I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.

The volumes include all DA incidents within the requested time period 01/11/2023 -01/11/2024.

Total DA Incidents between 01/11/2023 -01/11/2024: 15,602

Breakdown by area -

• Carmarthenshire: 5645
• Ceredigion: 2190
• Pembrokeshire: 3918
• Powys: 3364
• Other / Not recorded: 485

Breakdown by grade given and response time -

• Immediate Response: 4911 (4911 Incidents deployed to (Average response time = 17.8 seconds)
• Priority Response: 1990 (1983 Incidents deployed to (Average response time = 84.8 seconds)
• Standard Response: 7577 (3318 Incidents deployed to (Average response time = 4755.2 seconds / 79.3 minutes )
• Resolution without Deployment: 1124 (Average response time = N/A )                                               

It should be noted that as a result of the systems adopted by Dyfed-Powys Police in relation to the recording of such information that the information released may or may not be accurate.

Furthermore, it should also be noted that Police forces in the United Kingdom are routinely required to provide crime statistics to government bodies and the recording criteria is set nationally. However, the systems used for recording these figures are not generic, nor are the procedures used locally in capturing the crime data. It should be noted that for these reasons this force's response to your questions should not be used for comparison purposes with any other response you may receive.

(This is a response under the Freedom of Information Act 2000 and disclosed on 11/03/2025)