Our mission, vision and values

Our mission

To safeguard our communities, together.

Our vision

To work together to provide a first class service that is visible and accessible, ensuring that our communities remain safe.

We will be there when the public needs us and we will act with fairness and respect in all that we do.

Our values

 We are: Accountable, fair and selfless.

We demonstrate: Openness, leadership and respect.

At the core of all that we do it: Integrity, objectivity and honesty.

What you can expect from us

We deal with a wide range of enquiries from our communities. Some can be resolved immediately over the phone, at a police station or through other contact points. Others need further investigation or the benefit of specialist knowledge or expertise.

We take pride in providing a high quality of service regardless of why or how you have contacted us.

We can’t guarantee that we can always solve every reported crime or incident, but we are committed to providing a service that responds professionally and appropriately to your needs.

We want you to feel satisfied that we have provided the highest quality of service and that we value you as our customers and take all your concerns seriously.