Translation services 590/23
FOI Reference: 590/2023
Request:
- Name of service provider or providers
- Copy of successful tender.
- Final pricing of successful bidder.
- Where was this opportunity advertised?
- Expiry date of the current contract.
- What was the contract value of all interpreting and translation services in 2022?
- What proportion of your interpretation services were delivered through telephone in 2022?
- What proportion of your interpretation services were delivered through video in 2022?
- What were all the languages requested in 2022?
- What languages were your suppliers not able to provide in 2022?
Response 1:
I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.
The Wales Interpretation and Translation Service (WITS) – Cardiff Council
Language Line
Response 2:
I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.
WITS
The Wales Interpretation and Translation Service was created in 2009 for the Public Sector as a one stop shop for all interpretation and translation needs. Cardiff Council has hosted the service since 2017.
The WITS Collaboration Agreement defines the WITS Charges and Interpreter payments, this enables a clear structure for how WITS is funded through the partnership collaboration.
WITS sources and allocates linguistic professionals (spoken languages and BSL) for the public sector throughout Wales, enabling access to public services offered through Local Authorities, NHS, and Police forces.
WITS is a non-for-profit service and is solely funded through its charges.
Language Line:
I can confirm that there is no information held by Dyfed-Powys Police due to the fact that the successful tender is below the threshold spend.
Response 3 & 4:
A response to question 3 and 4 is not applicable, based on the response provided for question 2.
Response 5:
I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.
WITS Agreement due to end 30/06/2023, with option to extend to 30/06/2024
Language Line – rolling contract as required
Response 6:
I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.
WITS - £63,756.34
Language Line – £13,528.28
Response 7 & 8:
I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.
|
Requests for 2022 |
|
|
Interpreting Requests |
236 |
|
Translation Requests |
17 |
|
Total |
253 |
|
Telephone/Video Requests for 2022 |
|
|
Telephone |
21 |
|
Video |
7 |
|
Total |
28 |
Response 9:
I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.
|
Interpretation Languages |
Number of Requests |
|
Polish |
104 |
|
Romanian |
34 |
|
Kurdish Sorani |
18 |
|
BSL |
13 |
|
Arabic |
7 |
|
Czech |
7 |
|
Bulgarian |
5 |
|
Turkish |
5 |
|
Bengali |
4 |
|
Russian |
4 |
|
Thai |
4 |
|
Dari |
3 |
|
Latvian |
3 |
|
Vietnamese |
3 |
|
French |
2 |
|
Italian |
2 |
|
Nepalese |
2 |
|
Portuguese |
2 |
|
Albanian |
1 |
|
Cantonese |
1 |
|
Contacted client - awaiting response |
1 |
|
Dutch |
1 |
|
Farsi |
1 |
|
Greek |
1 |
|
Hungarian |
1 |
|
Lithuanian |
1 |
|
Malayalam |
1 |
|
Mandarin |
1 |
|
Spanish |
1 |
|
Tamil |
1 |
|
Ukrainian |
1 |
|
Welsh |
1 |
|
Translation Languages |
Number of Requests |
|
Arabic |
3 |
|
Polish |
3 |
|
Romanian |
3 |
|
Belarusian |
1 |
|
Bulgarian |
1 |
|
French |
1 |
|
Greek |
1 |
|
Kurdish Sorani |
1 |
|
Russian |
1 |
|
Turkish |
1 |
|
Ukrainian |
1 |
Response 9:
I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.
WITS:
|
Number of requests that failed to allocation for 2022 |
Total |
|
BSL |
1 |
Language Line:
I can confirm that there is no information held by Dyfed-Powys Police.
It should be noted that as a result of the systems adopted by Dyfed-Powys Police in relation to the recording of such information that the information released may or may not be accurate.
(This is a response under the Freedom of Information Act 2000 and disclosed on 27/02/2024)