National Driver Offender Re-Training Scheme 558/2026
FOI Reference: 558/2026
Request:
Road Safety and Roads Policing
|
1. Current NDORS provider(s) |
|
Name of current provider(s) |
|
Length of current contract |
|
Contract start and expiry dates |
|
Extension options |
|
2. Delivery Model |
|
Fully outsourced / hybrid / in-house |
|
Online versus classroom split |
|
Which NDORS courses are delivered |
|
3. Volumes |
|
Annual attendee volumes by course type |
|
Historic volumes for previous 3 years if available |
|
4. Commercial Structure |
|
Contract value |
|
Revenue share arrangements |
|
Payment mechanism |
|
Force retained revenue arrangements if applicable |
|
5. Operational Requirements |
|
Minimum trainer requirements |
|
Venue expectations |
|
Technical platform requirements |
|
Accessibility requirements |
|
6. Performance Management |
|
KPIs used |
|
Reporting requirements |
|
Customer satisfaction measures |
|
Audit arrangements |
|
7. Mobilisation and Transition |
|
Expected mobilisation period |
|
Transition requirements |
|
8. Procurement |
|
Expected timing of future procurement activity |
|
Intended procurement route |
|
Whether market engagement activity is planned |
|
9. Governance |
|
Internal governance structure for NDORS oversight |
|
Senior Responsible Officer role/title |
|
PCC involvement if applicable |
|
10. Innovation / Future Direction |
|
Any planned changes to delivery model |
|
Any future digital or hybrid delivery ambitions |
|
Any anticipated changes arising from UKROEd guidance |
Response:
I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.
|
|
Response |
|
1. Current NDORS provider(s) |
|
|
Name of current provider(s) |
Dyfed-Powys Police |
|
Length of current contract |
In house delivery. No contract. |
|
Contract start and expiry dates |
Not applicable. |
|
Extension options |
Not applicable. |
|
2. Delivery Model |
|
|
Fully outsourced / hybrid / in-house |
In-house |
|
Online versus classroom split |
Online 85% |
|
Which NDORS courses are delivered |
NSAC |
|
3. Volumes |
|
|
Annual attendee volumes by course type |
25/26 |
|
Historic volumes for previous 3 years if available |
24/25 |
|
4. Commercial Structure |
|
|
Contract value |
Not applicable. No contract - see question 1 |
|
Revenue share arrangements |
Not applicable. |
|
Payment mechanism |
Not applicable. |
|
Force retained revenue arrangements if applicable |
Any revenue goes to the OPCC for re-investment in road safety. |
|
5. Operational Requirements |
|
|
Minimum trainer requirements |
Trainer specification as directed by UK ROEd. Role profile available on UK ROEd website: |
|
Venue expectations |
Venue specification policy issued by UK ROEd. Public venues used (hotels, colleges, community centres). |
|
Technical platform requirements |
Provider to decide on platform used for online delivery - Zoom and Teams approved by UK ROEd. |
|
Accessibility requirements |
Venue accessibility for classroom courses such as as disability access, hearing loops etc. Provisions or reasonable adjustments put in place on a case by case basis dependent on client needs for both classroom and online courses. This could include interpreters, BSL, breastfeeding requirements, subtitled presentations etc. |
|
6. Performance Management |
|
|
KPIs used |
Course and client date, Welsh language data, customer satisfaction, financial, trainer performance/quality assurance, compliance data |
|
Reporting requirements |
Organisational reporting structure to include the OPCC / Senior Officers. |
|
Customer satisfaction measures |
Customer satisfaction survey sent upon completion of course. Includes booking process, service provided by both baccall taking team and trainers, venue suitability, communication/documentation. |
|
Audit arrangements |
Internal organisation audit programme and UK ROEd annual audit as per course provider licence. |
|
7. Mobilisation and Transition |
|
|
Expected mobilisation period |
Not applicable. Not in contract - see question 1 |
|
Transition requirements |
Not applicable. Not in contract - see question 1 |
|
8. Procurement |
|
|
Expected timing of future procurement activity |
Not applicable. Not in contract - see question 1 |
|
Intended procurement route |
Not applicable. Not in contract - see question 1 |
|
Whether market engagement activity is planned |
Not applicable. Not in contract - see question 1 |
|
9. Governance |
|
|
Internal governance structure for NDORS oversight |
NDORS provision sits under the Criminal Justice Department structure. |
|
Senior Responsible Officer role/title |
Detective Chief Inspector, Head of Criminal Justice |
|
PCC involvement if applicable |
Any revenue goes to the OPCC for re-investment in road safety. |
|
10. Innovation / Future Direction |
|
|
Any planned changes to delivery model |
No |
|
Any future digital or hybrid delivery ambitions |
No |
|
Any anticipated changes arising from UKROEd guidance |
No |
This is a response under the Freedom of Information Act 2000 and disclosed on 23/06/2026.
|
Os oes angen y wybodaeth yma arnoch yn Gymraeg, cysylltwch â: If you require this information in Welsh, please contact: |