Frequently Asked Questions
What are NDORS courses?
A National Driver Offender Re-Training Scheme [NDORS] course is an alternative to a fixed penalty fine and points or court proceedings. Attending the course will mean that you will not get points on your driving licence however there is a fee to attend the course.
There are seven NDORS courses:
- National Speed Awareness Course
- National Motorway Awareness Course
- What’s Driving Us?
- Safe and Considerate Driving
- National Rider Risk Awareness Course
- Your Belt Your Life
- Safe and Considerate Cycling
Course are available through the medium of English and Welsh.
What do the courses entail?
The courses are designed by academics as a result of thorough research and provide an opportunity to look at driving habits, discuss them with others in a relaxed atmosphere and to explore some good driving tips with an experienced trainer.
The Safe and Considerate Driving course specifically involves a theory session followed by an on-road driving session under the supervision of an approved driving instructor. A car will be provided by the trainer however you will need to inform the course provider in advance if you drive an automatic or if you have a disability that affects your driving or vehicle adaptations.
Who delivers the courses?
Courses are delivered by licensed NDORS Trainers who are regularly monitored and assessed.
Where are the courses held?
You may have an option of completing a digital course through Microsoft Teams where a trainer will deliver the course to you and a few other attendees. If you do not have access to the internet, you can attend a venue at multiple locations across the Dyfed-Powys area.
The Your Belt Your Life and Safe and Considerate Cycling course are online interactive courses. There is an offline alternative available if you don’t have access to the internet.
How much does the course cost?
The cost depends on which course you have been offered. Please refer to the Offer Portal system https://www.gov.uk/book-national-driver-offender-retraining-course for the fee for your specific course and for your chosen course provider.
What will we expect from you when attending a course?
Satisfactory completion of the course which means:
- Attending the sessions in full
- Displaying a positive attitude to road safety
- Demonstrating a willingness to improve your driving skills
Late attendance or negative attitude will result in you being removed from the course and you will be referred back to the police force that offered the course to you.
You will need to show official photographic ID to the course trainer.
How can I book a course?
You must have received a course offer letter from a Police force which will contain a link to the Offer Portal where you can book your course online with the provider of your choice. You should also have received a list of course providers with your course offer if you wish to make a booking by phone.
You will need your driving licence number along with the police reference number and PIN number contained within your offer letter in order to book a course.
If you wish to book a course with Dyfed-Powys Police, you can book:
- Via phone on 01267 618823 (phone lines are open between 09.00am and 12.30pm. There is an answer phone facility outside of these times or if phone lines are busy).
- Online on https://www.gov.uk/book-national-driver-offender-retraining-course.
You can also contact us via email if you have any queries at [email protected]
If you require any reasonable adjustments, for example, breastfeeding requirements, lack of understanding of the Welsh or English language, require a British Sign Language interpreter etc, you must contact us to make your booking and to discuss your requirements.
Where can I get more information on the NDORS scheme?
For further information, please visit the NDORS website at www.ukroed.org.uk
For further information and Frequently Asked Questions regarding attending a digital course with Dyfed-Powys Police, please refer to Dyfed Powys | UKROEd on the NDORS website.