Welfare checks conducted 192/24

FOI Reference: 192/2024

Request:

Please can you provide the statistics for:

1. 2021 – How many Welfare Checks did Dyfed-Powys Police carry out at the vulnerable persons’ home?
2. 2021 – How many professional NHS care workers attended these Welfare Checks?
3. 2021 – Home many of these vulnerable people were arrested due to their response to the Welfare Check?
4. 2021 – How may of these vulnerable people (in point 3) were charged and taken to court as a result of their actions?
5. Please repeat points 1 to 4 for 2022.
6. Please repeat points 1 to 4 for 2023.

Response:

Unless exemptions apply, the first duty at Section 1(1)(a) is to confirm or deny whether the information specified in a request is held. The second duty at Section 1(1)(b) is to disclose information that has been confirmed as being held.

I can confirm that the cost of determining whether any information relative to this request is or isn’t held is above the amount to which we are legally required to respond therefore we are withholding the whole of the requested information since we consider that the Section 12 (2) exemption the Cost of Compliance exceeds the Appropriate Limit applies to it.

Where exemptions are relied upon Section 17 of the Freedom of Information Act 2000 requires Dyfed Powys Police, when refusing to provide such information (because the information is exempt) to provide you the applicant with a notice which: (a) states that fact, (b) specifies the exemption in question and (c) states (if that would not otherwise be apparent) why the exemption applies. The following exemption has been applied to the whole of the information you have requested:

Section 12(2) – The cost of compliance exceeds the Appropriate Limit

Section 12(2) states: “…Subsection (1) does not exempt the public authority from its obligation to comply with paragraph (a) of section 1(1) unless the estimated cost of complying with that paragraph alone would exceed the appropriate limit.”

The cost of determining what information is held, if any, relevant to your request is above the amount to which we are legally required to respond i.e. the cost of locating and retrieving the information exceeds the “appropriate level” as stated in the Freedom of Information (Fees and Appropriate Limit) Regulations 2004. It is estimated that it would exceed 18 hours (i.e. minimum of  9,077 hours) to comply with your request. The regulations can be located @ https://www.legislation.gov.uk/uksi/2004/3244

The Freedom of Information Department has been advised that the information in relation to the whole request is not held in an easily retrievable format. This is due to the fact that with our current crime recording system, we would have to manually review each Welfare and Welfare/Safety call record to ascertain if the person was a vulnerable person, as there is no applicable filter/searchable category relevant to your request.

Therefore, in order to ascertain if there is any information relevant to your request, every relevant call record created during the timeframe specified would require interrogation.

It has been established that there are a total of 54,464 welfare/welfare-safety calls recorded that would require individual interrogation and it has been estimated that it would take an average of 10 minutes to research each individual record. The relevant time estimate is detailed below:

2021 – 20854 call records x 10mins = 3475.6 hours

2022 – 21077 call records x 10mins = 3512.8 hours

2023 – 12533 call records x 10mins = 2088.8 hours

Time estimated for whole request= 9077.2 hours

In accordance with the Freedom of Information Act 2000, this letter acts as a Refusal Notice for the WHOLE of this request under Section 17(5) A public authority which, in relation to any request for information, is relying on a claim that section 12 or section 14 applies must, within the time for complying with section 1(1), give the applicant a notice stating that fact. You may wish to refine and resubmit your request so that it reduces the time shown above to fall within the 18 hours. Should you require any further advice in relation to this matter please don’t hesitate to contact me.

Please also be advised that should the request be refined, it does not remove the Force’s right to cite exemptions if relevant.                                               

It should be noted that as a result of the systems adopted by Dyfed-Powys Police in relation to the recording of such information that the information released may or may not be accurate.

(This is a response under the Freedom of Information Act 2000 and disclosed on 28/02/2023)