Banking Protocol 951/2024
FOI Reference: 951/2024
Request:
I would like to know when the "Banking Protocol" (that helps banks protect customers from incidents of suspected fraud) came into effect in the Avon and Somerset area.
I know the Protocol was piloted in London in 2016. I know it was rolled out, outside of London from May 2017 onwards.
I need to know when the Banking Protocol came into effect in the Dyfed-Powys police region.
Specifically, I need to know the date from which banks had the ability to contact Dyfed-Powys police under the Banking Protocol, to report an incident of suspected fraud in progress in branch, in order to obtain an immediate police response.
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I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.
Response:
Dyfed Powys Police joined the banking protocol in 2017, with monitoring taking place from 1st August 2017 onwards.
(This is a response under the Freedom of Information Act 2000 and disclosed on 22/10/2024)