Response times 922/2024
FOI Reference: 922/2024
Request:
Please can you provide a breakdown of your average response time in the following years please?
2018-19
2019-20
2020-21
2021-22
2023-24
Jan 2024-present
Clarification sought:-
- What response times are you requesting? are you referring to Police callouts to 999/101 calls received or Freedom of Information request response times etc. please can you be more specific as to what information you require.
- Are you wishing for data in calendar or financial years?
Clarification received:-
The average police call out for both 111 and 999 calls please?
Response:
I can confirm that Dyfed-Powys Police does hold the information requested, as outlined below.
Average 101 Response times for both priority and immediate incidents:
2018-19 – 22.9 seconds
2019-20 – 27.1 seconds
2020-21 – 27.6 seconds
2021-22 – 33.6 seconds
2022-23 – 35.2 seconds
2023-24 - 42.7 seconds
01/01/2024 to 24/09/2024 - 47.0 seconds
Average 999 Response times for both priority and immediate incidents:
2018-19 – 16.9 seconds
2019-20 – 19.4 seconds
2020-21 – 19.0 seconds
2021-22 – 21.3 seconds
2022-23 – 22.6 seconds
2023-24 - 24.6 seconds
01/01/2024 to 24/09/2024 - 26.2 seconds
(This is a response under the Freedom of Information Act 2000 and disclosed on 15/10/2024)